Suzan Al-Najjar

Suzan Al-Najjar

Title: Lecturer
Email: suzan@gulfcollege.edu.om
Tel: 24468666
Ext.#: 235

Fields of Interest:

Lean Healthcare, Six Sigma in Healthcare, Operations Management, Lean Six Sigma, Quality Management

Short Bio:

Suzan Al-Najjar has been serving the College as a Business lecturer since 2017. She has extensive experience in the field of academics and has worked for prestigious universities – Fahad Bin Sultan University, Saudi Arabia, and Yarmouk University, Jordan.

She has also served as a coordinator for Graduate Studies (MBA & EMBA programmes-Female campus) in Business & Management College at Fahad Bin Sultan University. Her areas of research interest encompass six-sigma, operations management, and quality management. She has co-authored research papers related to knowledge management and Six Sigma.

At Gulf College, she teaches modules such as People Resource Planning, Management in Contemporary Organisation, Entrepreneurship – creativity and innovation, Personal Development Planning, Research methods for Business, and Work Experience. She is a master’s graduate specialised in Business Administration (MBA) and has completed her bachelor’s degree in Business from Yarmouk University, Jordan. She is currently pursuing her Ph.D. in Quality Management from Yarmouk University.

Education:

Ph.D. candidate in Quality Management – Lean Six Sigma – Universiti Sains Malaysia (USM).

Master’s degree in Business Administration (MBA) from Yarmouk University – Jordan
Bachelor’s degree in Business management from Yarmouk University (Major Business and Minor-Accounting) – Jordan

Selected Publications:

Tabsh, I., Al-Najjar, S., & Shariah, A. (2019). The implementation of knowledge management techniques to enhance operations in Jordanian healthcare sector. Journal of Global Business Advancement,12 (Special Issue on: BUSINESS CHALLENGES IN EMERGING MARKETS).

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